Privacy and Disclosure Policy

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Your privacy on www.agilence.com

Agilence LLC believes that the responsible use of personal information is critical to the continued success of the Internet. As such, we are committed to the highest standards in protecting and safeguarding your right to privacy while using and interacting with our Web site.

While you can access most areas of our Web site without submitting any personal data, there are certain areas of our site that request specific personal information including name, phone number, and e-mail address. Our intent is to allow you as much control as possible over your personal information. Below we explain how Agilence collects, stores, and uses your information.

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Data Collection Overview

Information on www.agilence.com is gathered in two ways:

  1. indirectly, through our site's technology and
  2. directly, via information that you provide to us.

The following data collection mechanisms are currently in place:

bulletServer Logs: For each visitor to the Agilence LLC Web site, our Web server automatically collects some information about your visit, including domain name, browser type, entry page, exit page, and average time on the Web site. This information is used for internal purposes only in helping us improve our Web site and your overall experience with our site.
bulletOnline Forms: We use online forms in our Web site to provide site visitors with an opportunity to request company and service offering information. All information provided by the visitor is voluntary, with information generally including name, address, company, and e-mail. We will sometimes use this information to contact visitors for marketing, sales, service and support purposes.
bulletSite Feedback Survey: The Agilence LLC Web site invites visitors to email or site administrator with questions and comments regarding our site.  Information is used to better the Agilence LLC Web site and provide a more engaging and useful experience for site visitors.  Once again, it is completely up to you whether or not you provide any information to us.

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Cookies
Cookies are not invoked when visiting the Agilence LLC Website.

When used properly, cookies can improve the utility of a site by being able to securely store and apply personal data that visitors have voluntarily shared with the site.

For more detailed information about cookies, what they are, and why they are used, please visit the following Web site (not affiliated with Agilence LLC): http://www.cookiecentral.com/faq/index.shtml.

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Web Bugs
Agilence LLC does not use Web bugs or any other type of "hidden detection and tracking" technology or coding in its web pages.

Web bugs, or clear GIFs, are tiny images embedded in a Web page or HTML-enhanced e-mail that transmit information to a remote computer when the page is viewed. Businesses operating on the Internet often use them to track visitor behavior or to measure the effectiveness of advertising campaigns.

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E-mail Addresses
We do not collect e-mail addresses without the site visitor voluntarily providing us with this information (typically via our online information request form or via contact with our web administrator.)

We will periodically use your e-mail information for service, sales, support, and marketing purposes. If you do not wish to receive e-mail from us in the future, please contact us.

Agilence LLC will never share your e-mail address with other organizations and companies without your express written consent to do so.

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Postal Addresses
We do not collect postal addresses without the site visitor voluntarily providing us with this information.

We may periodically use your postal address information for service, sales, support, and marketing purposes. If you do not wish to receive postal mailings from us in the future, please contact us.

Agilence LLC will never share your postal address with other organizations and companies without your express written consent to do so.

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Telephone Numbers
We do not collect telephone numbers without the site visitor voluntarily providing us with this information.

We will periodically use your telephone information to contact you regarding service, sales, support, and marketing purposes. If you do not wish to receive calls from us in the future, please please contact us.

Agilence LLC will never share your postal address with other organizations and companies without your express written consent to do so.

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Will we share this information with anyone external to Agilence LLC?

We do not sell, trade, or rent your personal information to others.

We may release account information when Agilence LLC believes, in good faith, that such release is reasonably necessary to (i) comply with the law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Agilence LLC, our visitors, or others.

Upon request, Agilence LLC will provide site visitors with access to their personal information that we have on record. This may include unique identifier information (e.g., visitor number or password information), transaction information (e.g., dates on which visitors made purchases, amounts and types of purchases), and contact information (e.g., name, address, e-mail, and phone number information) as well as communications (e.g., e-mails and completed forms) that the visitor directed to our site.

Visitors can request their personal information at any time by contacting us. We will make every effort to ensure your right to privacy by reviewing, qualifying and validating Visitor Information Requests before disseminating such information.

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What about Security?

We have appropriate security measures in place at both our physical facilities as well as online access to datastores to protect against the loss, misuse or alteration of your personal information.

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Other Web Site & Your Privacy Concerns

Our Web site contains links to other company and organizational Web sites that are not owned or operated by Agilence LLC. We are not responsible for the privacy practices or the content of such Web sites. For more information on your privacy rights with regards to these sites, please refer to the privacy policies of each respective site that you visit.

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Policy Changes

By using information collection vehicles found on our site (feedback forms, e.g.), you consent to the collection and use of your information by Agilence LLC as described herein.  All privacy policy changes and updates will be promptly posted on our Web site.

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Safe Harbor

Agilence LLC adheres to the "safe harbor" framework that resulted from the European Commission's Directive on Data Protection. For more information about safe harbor, please see www.export.gov/safeharbor. If you have any questions or concerns about Agilence LLC's compliance with the safe harbor principles or Agilence LLC's privacy policy, please direct them to:

General Counsel, Agilence LLC, 8512 Pluto Drive, Anchorage, AK 99507

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Feedback

Our continuing goal is to protect and safeguard your right to privacy. As such, we appreciate all feedback that helps us improve our privacy policy. Please share with us your thoughts, comments, and suggestions.

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